Telemedicine Services through Spruce Health:

 

Dr. Goldwasser offers teledermatology services, when possible, to patients in New York State. You may call or non-private-text us to initiate this at 914-768-4474.  

 

Dr. Goldwasser retains the right to refuse care to anyone who is not her established patient. An established patient is defined as one who HAS received professional services from Dr. Goldwasser within the past three years.


To set up a non-urgent, secure virtual visit from within NY state, you will need to download an app on your mobile phone or tablet, Spruce Health.  (Please call us if you need an exception to this rule.)  To arrange secure communication with Dr. Goldwasser and her staff through the Spruce Health app, click here:  https://spruce.care/jennifergoldwassermd

For new patients, we will need your name (as it appears on your insurance card), your cell phone number, your email address, your date of birth, your home address, and your birth gender to proceed.  

 

For new patients under 18 years of age, we will need information about the parent/guardian, too.

These visits require you to communicate, and possibly to transmit photo(s) and/or video(s), via phone, text, video conference, and/or email. You will need either a cell phone (Android or Iphone) or a tablet with a webcam. 

 

Be sure to identify yourself by name and date of birth when you send your first message.   

 

Email and text messages are not private/HIPAA-compliant unless you download the secure Spruce Health app or email us through the Modernizing Medicine patient email portal.  Please contact us if you are an established patient and you wish to activate your email portal.

Not all problems can be diagnosed and/or treated through a virtual visit, but this feature can prove useful for isolated problems, such as rashes, acne, rosacea, eczema, psoriasis, hair issues, nail issues, or isolated skin lesions/growths. This service is not used by Dr. Goldwasser for full body skin cancer screening.

 

Medicare coverage for telemedicine services has expanded during the Coronavirus/Covid-19 Public Health Emergency, beginning 3/6/20. Many private insurers cover these services too.  Payment is due at the time of service (except for QMB patients).  You may pay by credit card, either online or by phone.   The non-refundable fee for telemedicine services for new or established NON-Medicare/NON-Medicaid patients, typically ranges from $120-250, depending on the level of complexity and the time involved.

Fees for established Medicare and established Medicaid patients are lower, in accordance with applicable limits, typically ranging from ~$61 to ~$214.

 

Please allow 2 business days for a response to text and email messages.  Established patients should CALL 914-768-4474 for urgent problems. Expect a response within 4 hours.  If your problem is more urgent than that, please proceed to the emergency room, to an urgent care center, or to your primary physician's office.

 

If you are not an established patient and you have an urgent problem, please seek urgent care elsewhere, either at the office of your physician, at an urgent care center, or at an emergency room. During the Coronavirus public health emergency, it is advisable to call before you visit a healthcare provider for a non-emergent problem.

This service may be available, at Dr. Goldwasser's discretion, to new Medicare and Medicare advantage patients in NYS during the Public Health Emergency, which began 3/6/20.  Please contact us for details.

Dr. Goldwasser is not accepting new Medicaid patients.