Call (914) 422-DERM (3376) or text 914-768-4474
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Hours and appointments
Drs. Goldwasser and Veritas generally see patients by appointment, as follows:
Mondays 10am-5pm
Tuesdays 9am -2pm
Wednesdays 9am-3pm
Thursdays 9am -4pm
Fridays 9am-2pm
Please bring your insurance card, picture identification, list of medical problems, medication names, and allergies, pharmacy information, primary physician contact information, relevant lab work if applicable, signed proof of your health care proxy if applicable, and a payment method (cash, check, or credit card) with you to every appointment.
When you arrive for your first visit at our office, we will take an ID photo of you to prevent insurance fraud/identity theft. All appointments will be confirmed by phone, text, and/or email, a few days beforehand. There will be a surcharge of $50 for a missed appointment unless 24-hours notice is given. You should eat, drink, and take your medications normally before your visit, unless you have been advised otherwise, even if you are having a procedure done. Please use the bathroom (down the hall from our office) before you are called into an exam room, if necessary.
Messages During Regular Business Hours
Communication After Hours
During regular business hours, an on-site receptionist will answer phone calls placed to 914-422-3376 and take messages for the doctor. Messages, unless urgent, are generally returned within 24 hrs. If you have an urgent message, or feel you must be seen same day, please communicate this to the receptionist. Please provide all your phone numbers and your email address, and let us know if we may text you.
After hours, please call 914-768-4474 and follow the instructions for urgent messages if necessary. Text and email should not be used for urgent communication. For non-urgent, non-private messages, you may text us at 914-768-4474 or you may email us either through the portal (preferred—please call or text to initiate activation of your email portal) or at info@jennifergoldwassermd.sprucecare.com.
The doctor will respond to urgent messages as soon as she is able. If you have not received a return call within 3 hours, please call again. No technology is foolproof. If you have difficulty reaching us with an urgent problem, please seek urgent care either at an emergency room, at an urgent care center, or at your primary care physician's office.
When the doctors are out of the Office
If the doctors are out of reach for a period of time, a covering dermatologist will be designated for urgent care. His/her contact information will be available if you call the office. Alternatively, you may contact your primary care physician for advice, or visit an urgent care center. Our office is generally closed on bank and national holidays and on some religious holidays.
We will refill your prescription (electronically) if it is appropriate and if you are up to date with your appointments. Please allow one week for turnaround, since prior authorization requirements may apply. Refills may have been authorized on your original prescription. Your pharmacy will honor your request for a refill if it is within one year of the date of the original prescription and if you have not exhausted your refills. Please contact your pharmacist before requesting a new prescription from us. S/he can send us a fax with all the relevant information to expedite the process. If you do need to contact us for a refill, you will need to supply us with the name of the medication, the strength, the vehicle (e.g. cream, ointment, shampoo, etc.), the place(s) you are using it, your current medications, your current allergies, and your pharmacy address including zip code. Please advise us if you are pregnant, nursing, or planning to become pregnant. Please advise us if you’d like your pharmacy to deliver.
If your prescription is too costly, please have the pharmacist contact us for an alternative. You may need to ask your insurance company to supply you with a list of alternatives. You may be able to lower your costs by checking www.goodrx.com, or https://costplusdrugs.com/. Many chain pharmacies offer discounts—to access those, you must inquire about discounts and coupons when you fill your prescription.
Medication/Refill Requests
